Shipping policy

Shipping Information

Thank you for choosing Merino Tech for your premium Merino Wool products. We want to make your shopping experience as convenient as possible, so please take a moment to review our shipping information.

Processing Time

All orders placed before 12:00 PM are dispatched on the same day. Orders placed after 12:00 PM will be processed and dispatched on the following business day.

Shipping Methods

We offer reliable delivery services across the UK.

Your available delivery options and estimated delivery times will be displayed at checkout based on your delivery address.

Standard Shipping

Estimated delivery: 3–4 business days.

Please note that delivery times are estimates and may vary due to weekends, bank holidays, adverse weather, or other unforeseen circumstances.

Shipping Rates

Orders up to £49.00 — £5.99

Orders over £49.00 — Free Shipping

Shipping rates and available delivery options are calculated at checkout based on your location. From time to time, we may offer free shipping promotions or other delivery offers.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking information, where available.

You can use the tracking number to monitor the progress of your delivery.

Delivery Issues

If you experience any issues with your delivery, including unexpected delays, damaged parcels, or a package that appears to be lost, please contact our customer support team.

We will do our best to assist you and help resolve the issue as quickly as possible.

Contact Us

If you have any questions about shipping or need further assistance with your order, please do not hesitate to contact us.